ck44 games Privacy Policy

Welcome to the ck44 games website. This Privacy Policy ("Policy") explains how ck44 games ("we", "our", "platform") collects, uses, and securely stores the personal information of its users.

By registering with ck44 games or using its services, you are considered to have accepted all the terms of this Policy. This Policy must be read together with our Terms and Conditions, as both documents together form the legal framework for using the ck44 games platform.

This Policy applies to all pages, mobile applications, and related services under the domain https://ck44games.cam. If you are under 21 years of age, you are not permitted to open an account on ck44 games and should not provide your personal information.

ck44 games collects various types of information, described by category below:

2.1 Information Provided Directly

When you open an account on ck44 games or use its services, the following information may be collected directly from you:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Residential address
• National ID card or passport details for identity verification
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)

2.2 Automatically Collected Information

When you use the ck44 games platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Time, date, and duration of access to the platform
• Pages visited and navigation patterns
• Game history and transaction records

2.3 Information Received from Third Parties

During payment processing and identity verification, our approved third-party service providers may also share certain information with us. This information is used solely for providing the relevant service.

ck44 games uses your information only for the following purposes:

3.1 Account Management

Your information is needed to create, verify, and keep your account secure. This includes confirming logins, handling password recovery, and keeping your account active.

3.2 Payment Processing

Your payment information is used to complete deposit and withdrawal transactions and to prevent financial fraud. The minimum deposit on ck44 games is ৳300 and the minimum withdrawal is ৳800.

3.3 Service Improvement and Customisation

By analysing your game history, we improve our services to match your preferences. This includes presenting relevant promotional offers and maintaining the quality of the platform.

3.4 Customer Support

Our 24/7 live chat and email support team may use your account information to resolve your issues quickly. Support is available in both Bengali and English.

3.5 Responsible Gaming Compliance

ck44 games promotes responsible gaming. Users' gaming patterns are monitored and precautionary measures are taken when needed. More details on this are available on our Responsible Gaming page.

ck44 games retains your personal information only for as long as legally required or as needed to fulfil the purposes described in this Policy.

Your information is retained while your account is active. Even after an account is closed, financial records and transaction history may be kept for a set period as required by law.

Once the retention period ends, the data is securely deleted or anonymised so that it can no longer be linked to an individual.

ck44 games never sells your personal information for commercial purposes or shares it improperly with third parties. However, information may be disclosed in the following circumstances:

5.1 Service Partners

Only the necessary information is shared with selected partner organisations for payment processing, identity verification, and game operations. These organisations are required to maintain ck44 games' privacy standards.

5.2 Legal Obligations

Information may be disclosed as legally required in response to a court order, government directive, or legitimate investigation. In such circumstances, ck44 games is obliged to comply with the law.

5.3 Fraud Prevention

Specific information may be shared with relevant authorities as part of cybersecurity, fraud prevention, and anti-money-laundering measures.

5.4 Business Restructuring

In the event of a business merger or acquisition, user information may be transferred to the new owner, but the terms of this Policy will remain in effect.

The ck44 games website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help identify you in subsequent sessions.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: Remember your language preferences and settings.
• Analytical Cookies: Used to analyse platform usage statistics.
• Advertising Cookies: May be used to present relevant promotional content.

6.2 Cookie Controls

You can manage cookies other than essential ones by changing your browser settings. However, disabling cookies may limit some platform functionality.

ck44 games uses industry-standard security technology to keep your information safe. Our technical and organisational security measures are as follows:

• SSL (Secure Socket Layer) encrypted connections — all data transfers are made through encrypted channels.
• Data stored on servers is kept in encrypted form.
• OTP-based two-step verification for account access.
• Automated monitoring systems to detect suspicious activity.
• Industry-standard security protocols are followed when processing payment information.
• Employee access to data is strictly controlled and audited.

No data transmission over the internet can be guaranteed to be completely secure. However, ck44 games ensures maximum effort to protect user information.

As a user of the ck44 games platform, you have the following rights over your own information:

8.1 Right to Access

You may request a copy of the information we hold about you.

8.2 Right to Rectification

You may request correction of inaccurate or incomplete information in your profile.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications or profiling. In such cases, ck44 games will consider your request.

8.5 How to Exercise Your Rights

To exercise any of the rights described above, contact our support team via live chat or email. We are committed to responding to your request within 30 working days.

The ck44 games platform uses certain third-party technologies for game operations, payments, and customer service. These service providers follow their own privacy policies.

Payment service providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. Information shared with these platforms during transactions will be governed by their respective policies.

Game studios such as Evolution, Pragmatic Play, PG Soft, and JILI have their game software integrated into the ck44 games platform; however, only the data necessary for game operations is sent to their systems.

All services on ck44 games are intended solely for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

Age is verified at registration and identity verification documents may be requested if necessary. If we become aware that we hold information about a minor, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has opened an account on ck44 games, please contact our support team immediately.

ck44 games may review and update this Privacy Policy from time to time. You will be notified of significant changes by email or through a notice on the platform.

Continuing to use the ck44 games platform after any changes means you are considered to have accepted the updated policy. If you request a copy of a previous version, our support team will provide it.

The date shown at the top of this page indicates when the last change was made. We recommend reviewing this policy regularly.

For other legal matters related to our platform, see our About Us page, which contains detailed information about the organisation and its values.

If you have any questions, comments, or complaints about this Privacy Policy, please contact us:

• Live Chat: 24 hours a day, 7 days a week — contact us directly from any page on the platform.
• Email: [email protected]

When sending a privacy-related complaint, please include "Privacy Matter" in the subject line so our team can respond promptly. We generally aim to send an initial reply within 3 working days.

For general questions, visit our FAQ section, where you will find answers to common questions about accounts, payments, and security.